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Afrimax Support

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Keep your systems running longer, faster, and more reliably.

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Copyright © 2026 Afrimax Support — Your trusted server hardware and software specialist.

Website is property of Malek Global Logistics SA PTY LTD.

AI-Powered Intielligence

Transform Your Business withGenerative IBM-i Operations

Harness the power of machine learning, natural language processing, and computer vision. We build custom AI models that automate workflows, predict trends, and deliver intelligent insights that drive real business outcomes.

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Partnerships

Trusted by Industry Leaders

We maintain and support equipment from the world's leading technology manufacturers and software partners

Fortinet
Dell
Cisco
Brocade
Avaya
Blancco
Huawei
Fujitsu
Extreme Networks
Aruba
HP
Fortinet
Dell
Cisco
Brocade
Avaya
Blancco
Huawei
Fujitsu
Extreme Networks
Aruba
HP
Fortinet
Dell
Cisco
Brocade
Avaya
Blancco
Huawei
Fujitsu
Extreme Networks
Aruba
HP
IBM
Hitachi
Lenovo
NetApp
Oracle Sun
Odoo
Microsoft
SAP
Dynamics 365
Power BI
Tencent Cloud
IBM
Hitachi
Lenovo
NetApp
Oracle Sun
Odoo
Microsoft
SAP
Dynamics 365
Power BI
Tencent Cloud
IBM
Hitachi
Lenovo
NetApp
Oracle Sun
Odoo
Microsoft
SAP
Dynamics 365
Power BI
Tencent Cloud
22+

Vendor & Tech Partners

500+

Enterprise Clients

99.9%

Uptime SLA

24/7

Global Support

What We Do
Our Services
Comprehensive IT infrastructure maintenance across servers, storage, networking, and enterprise software
HP, Dell, IBM, Sun/Oracle, Fujitsu, Cisco, Lenovo, Huawei servers
Server Maintenance

Server Maintenance

Cost-effective third-party server maintenance with guaranteed 24/7, 365-day uptime. Our Level 3 experts manage X86, Unix, Linux, and high-end computing systems with fully configured servers and spare parts delivered within 72 hours.

24/7/365 Uptime SLALevel 3 Expert Support72-Hour DeliveryMulti-Vendor Coverage

99.9%

Uptime SLA

72h

Delivery Time

50%

Cost Savings

24/7

Support Coverage

Technology Ecosystem

Enterprise Solutions, World-Class Partners

We collaborate with leading technology providers to deliver comprehensive ERP, automation, business intelligence, and cloud solutions that transform how enterprises operate.

0%

Successful Delivery Rate

0%

Clientele Growth Rate

0%

Staff Turnover (4 Years)

Enterprise Resource Planning

Streamlining operations with world-class ERP platforms for finance, HR, inventory, and supply chain management.

Odoo
SAP
Dynamics 365
Microsoft

Process Automation & RPA

Optimizing efficiency with intelligent automation tools that eliminate manual workflows and accelerate business processes.

Power Automate
Nintex

Business Intelligence & Analytics

Enabling data-driven decisions with advanced analytics, real-time dashboards, and predictive insights.

Power BI

Cloud Integration & Infrastructure

Unified connectivity with scalable, flexible cloud solutions for modern enterprise architecture.

Tencent Cloud
Microsoft
IceWarp

Mobile & Application Development

Cross-platform mobile solutions and bespoke applications built with modern frameworks for enterprise mobility.

Flutter
React Native

Database & Backend Technologies

Robust data management with enterprise-grade database solutions and modern backend architectures.

SQL Server
Microsoft

From ERP implementation to AI-powered automation — we bring the right technology stack to your business.

Explore Our Partner Ecosystem
ABOUT OEM

Enterprise-Grade Hardware, Unmatched Support

We partner with the world's leading OEMs to deliver certified, tested, and warrantied server hardware that powers mission-critical infrastructure across the globe.

Certified OEM Partnerships

Direct relationships with Dell, HP, IBM, Cisco, and Supermicro ensure genuine parts and full warranty coverage.

Rigorous Testing Protocol

Every unit undergoes 72+ hours of stress testing, burn-in, and quality assurance before shipment.

Global Logistics Network

Strategic warehouses across North Africa, Southern Africa, North America, Europe, and Asia enable rapid deployment and reduced lead times.

Custom Configuration

Tailored builds to match your exact workload requirements — from HPC clusters to virtualization hosts.

Lifecycle Management

End-to-end asset tracking, refresh planning, and responsible e-waste recycling for your hardware investments.

24/7 Technical Support

Expert engineers available around the clock for troubleshooting, remote diagnostics, and on-site service dispatch.

0+

Clients Served

0%

Uptime %

0h

Hour Response

0/7

Support

Why Choose Us
Built for Modern Infrastructure
Everything we do is aligned to your uptime, productivity, and long-term IT strategy. Our AI-powered monitoring and predictive analytics ensure issues are resolved before they impact your business.

Cost Optimization

AI-driven resource allocation reduces infrastructure costs by up to 40% while maintaining peak performance.

  • Predictive cost analytics
  • Auto-scaling recommendations
  • Waste detection algorithms

Proven Methodology

Battle-tested frameworks refined across 500+ enterprise deployments with 99.9% success rate.

  • ITIL-aligned processes
  • Automated compliance checks
  • Continuous improvement loops

24/7 AI Support

Intelligent ticketing system with ML-powered prioritization and automated resolution suggestions.

  • Sub-4min response SLA
  • Self-healing automation
  • Human escalation paths

Asset Intelligence

Real-time CMDB with AI lifecycle prediction and automated procurement recommendations.

  • Predictive failure alerts
  • Automated inventory tracking
  • Smart refresh planning
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What We Offer
Our Services
Comprehensive IT infrastructure solutions designed to streamline your operations, secure your data, and minimize downtime.
SOFTWARE SOLUTION OFFERED

Enterprise Software Managed Services

Our managed services deliver end-to-end support across your critical systems, ensuring they remain secure, optimized, and always available. From proactive monitoring and performance tuning to upgrades, integrations, and incident resolution, we handle it all with precision and speed.

DATABASES

Oracle Services

Comprehensive Oracle database support and infrastructure services tailored to your enterprise needs.

  • Database Local Support (SLA) for versions 10g, 11g, and 12c onward.
  • Oracle EBS (11i, R12) Local Support.
  • Database Upgradation and Migration Services.
  • Disaster Recovery and Replication Services (DR Services).
  • Oracle High Availability Services using Oracle RAC.
  • Data Replication through Heterogeneous GoldenGate.
BACKUP

Backup Solution Services

Robust backup infrastructure ensuring your critical data is always protected and recoverable.

  • Veritas NetBackup Installation.
  • Veritas Backup Exec Installation and Configuration Services.
  • Commvault Installation and Configuration Services.
ARCHIVING

Archiving Solution

Enterprise-grade data archiving solutions for compliance, storage optimization, and long-term retention.

  • Veritas Enterprise Vault Installation and Configuration Services.
  • Commvault Email Archiving Configuration Services.
Sustainable IT Management
IT Asset Lifecycle Solutions
End-to-end management of your IT assets from procurement to disposal. We ensure compliance, security, and environmental responsibility at every stage.

Recycling

Contributing to the environment and assisting our customers in getting rid of their old equipment is one of our key responsibilities. Dumping IT equipment into deserts or the sea is irresponsible. AFRIMAX provides secure IT equipment recycling services.

Learn more

Buy Back

AFRIMAX analyzes the usability and capacity of IT equipment and accordingly offers value for purchasing the equipment, especially if AFRIMAX intends to reuse the items to serve its customers.

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Destruction

With a vast global partner network and its own IT recycling plant, AFRIMAX assists customers by physically destructing items and ensuring they are placed in government-designated areas.

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Eco Certified

ISO 14001 Compliant

Data Secure

NIST 800-88 Standards

Global Network

40+ Countries Served

IT Lifecycle Management

IMAC Services

Comprehensive infrastructure management solutions designed to streamline your technology operations and minimize downtime.

IMAC Services - Professional IT infrastructure management

Enterprise Solutions

Trusted by 500+ organizations

24/7

Support

99.9%

Uptime

4h

Response

01

Install

Professional installation of your new system with full hardware and software verification.

  • Unpacking and connecting your new system and any attached peripheral devices.

  • Industry-standard installation tests to verify hardware and software functionality with connectivity.

02

Move

Complete relocation service ensuring your system is safely transferred and reconnected.

  • Disconnecting and dismantling your current system, including any attached peripheral devices.

  • Packing your equipment to move from the current location to your new location.

  • Unpacking and reconnecting the same system unit and connected peripheral devices at the new location.

  • Verifying that the hardware and software are functional with network connectivity.

03

Add

Expand your existing system with additional hardware and software components.

  • Installing and testing additional hardware devices and device drivers on a currently installed system unit.

  • Installing and testing software on a currently installed system unit.

04

Change

Modify and customize your existing system configuration to meet evolving business needs.

  • Performing modifications to existing operating system software or customizing an application, with testing to ensure hardware and software are operating as intended.

  • System modifications, such as hardware upgrades or configuration changes.

  • Video tutorials and documentation for user guidance.

  • 24/7 customer support for ongoing assistance.

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99.9%
Uptime
50ms
Latency
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Nodes
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